Facebook Pages began exhibiting a change
yesterday afternoon wherein posts made to a
Page’s wall directly or through tagging do not
show the option to comment. Page admins are
frustrated because they can’t respond to
comments, queries or accusations made to
their Page through tagged updates, and can
only remove the post. Also, users who Like a
Page can’t comment on posts made to the
Page’s wall by others who Like it. However,
posts made by the Page itself which show up
on its own wall are unaffected.
Update from Facebook: “This is a known bug
that is only affecting some Pages. The team is
actively working on fixing it.”
Facebook has recently been tweaking the status
update tagging tool, displaying a suggested
match tagging dropdown when a user
capitalizes a word matching the name of one
of their friends or Likes. Facebook also
changed the color of status update tag
backgrounds. This issue could be related to
these changes, or the slow rollout of the new
publisher. We’ll return with any additional
information and Facebook’s response as soon
as possible.
Matt Holliday contributed to this article
And thanks to BrandGlue for sending this in.
Update: The bug has since been fixed.
Comments made directly to Page walls during
the breakage period between the evenings of
September 2nd and 3rd still exhibit the issue
and do not show Like or comment buttons.
Posts from the breakage period appearing on a
Page’s wall because they were tagged now
correctly link to the full post showing Like and
comment buttons. All posts made after the
evening of September 3rd when the bug was
fixed are unaffected.
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